Frequently Asked Questions

  1. Are you a master plumber?
    Yes, Charley Thom is a master plumber and also has attained several licenses and certifications in Michigan.


  2. Are you bonded and insured?
    Yes, we are fully insured and we can request bonding on any project.


  3. What areas of Michigan do you service?
    We service southestern Michigan, specifically Macomb, Oakland and Saint Clair counties.


  4. Do you accept credit cards for payment?
    No, we only accept checks and cash.


  5. Do you offer any coupons or discounts?
    Yes, we offer a $20 coupon off the cost of your next service call.


  6. What brands do you service?
    We can service most every brand, please call or e-mail us!

A Sample of What Our Loyal Customers are Saying

"I have worked with E.M.S.Plumbing and Heating for 5 years now and find him efficient, thoughtful and dependable. When emergencies have come up, E.M.S. Plumbing and Heating has always found the time to come to our aid. When we found out our pipes had froze and burst over night they have come literally within minutes."
Wyane E. Buchanan
Great Lakes Gypsum & Supply
Auburn Hills, Michigan


"I just can't say enough good things about the Charley at E.M.S. Plumbing and Heating. His company is great to work with and always explain everything in great detail. They never recommend any unnecessary repairs like I've experienced with other contractors. "
Jim Bradford
Washington Township, Michigan